Important Customer Information

Price and shipping

Prices are inclusive of VAT. The shipping costs depend on the amount of goods ordered and the shipping and will be clearly informed before submitting your order.

Returns Overview

German Post: 2,00 € or from 35,00 € order value free shipping
Expresszustelllung: € 12.00


The presentation of products in the online shop is not a legally binding offer, but a non-catalog. "Complete Order" After entering your personal data and by clicking the button in the final step of the ordering process enter a binding order in the shopping cart goods from. The confirmation of the order follows immediately after sending the order. The purchase comes with our delivery confirmation or delivery of goods. Should you not receive delivery confirmation or delivery within 2 weeks, you are no longer bound to your order.
Treaty text

The contract will be filed. You can use the general terms and conditions at any time on this page and save to your computer. The order data and the General Terms and Conditions are likewise sent to you by email.

The estimated delivery time, please refer to the product description. If no data can be made, that deliver orders within 30 days.

You can cancel your contract (eg letter, fax, e-mail to or by returning the goods within two weeks without giving reasons in text form, unless you have in your commercial or self-employed activity acted (orders by entrepreneurs). The period begins with receipt of the goods and a detailed instruction in text form. To meet the deadline it is sufficient to send the revocation or the goods. The revocation must be sent to: ; Luisentsr. 28 , 26382 Wilhelmshaven
consequences of Withdrawal

In case of an effective cancellation the mutually received benefits returned and surrendered any benefits (as interest). Can you give us the performance received whole or in part, or return them in a deteriorated condition, you must pay us compensation for the value. This does not apply if the deterioration of the goods is exclusively due to their inspection, as would have been about you at our store due. Incidentally, you can avoid having to pay compensation by not using the goods as an owner and refrain from doing anything which reduces their value. Transportable items are to be returned at our risk. Not parcel things are picked up.

You have to bear the cost of returning the goods if the delivered goods ordered corresponds and if the price returned does not exceed an amount of 40 euros or if you at a higher price the thing at the time of the revocation yet the return or a contractually have provided partial payment.

The right does not apply

Goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or can spoil quickly or whose expiration date has passed,
Audio or video recordings or software if the delivered data carriers have been unsealed by you,
Newspapers, magazines and journals.

- End of revocation -

The warranty is subject to legal regulations. Information about possible additional manufacturer warranties, please refer to the product documentation.

Unpaid returned goods will not be accepted. Please contact with us in case of complaint.

You can contact our customer service weekdays often from 9: 00h to 12: 00h under phone: +49 4488-5207862 and email us at